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David

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  • Providing you the right support

    If you’re in need of extra resources here’s a list of organisations that can help you access the right support and services.  For helpful information, tools and support services Good Shepherd Micro...

  • Financial Hardship Policy

    If you need support with any of our insurance products or services, we’re here to help you. Financial hardship We’re committed to supporting customers facing financial hardship. Our Financial Hards...

  • Domestic and Family Violence Policy

    If you’re in an emergency or unsafe, please call the police on 000. The safety of our customers and their family members affected by family violence comes first. For support, please call 1800 RESPE...

  • Customers in need of extra help and support

    We[i] understand that sometimes our customers[ii] need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are commited...

  • What is the bingle go pilot?

      40% off bingle go premiums for new and existing customers * Pilot now extended to 31 March 2021 We’re all settling into a new ‘normal’. A world where the “commute” to work is only a room away and...

  • How do I cancel my bingle go policy?

    In-app In the bottom navigation bar, tap the  button. From here, you can tap on cancel policy. You will then be taken to a confirmation screen to complete the cancellation of your bingle go policy...

  • How do you use my location data?

    bingle go uses Location Services and Motion & Fitness Data collected through your primary smartphone. Location services permission is a condition of cover and required to collect and use data to de...

  • How do I get a quote?

    To get a quote simply start by downloading the bingle go app. Tell us about you, your car and your contact information and we’ll provide a quote if you meet our underwriting criteria. For more info...

  • When does my mobility bonus show?

    We all like seeing progress! Generally speaking, your mobility bonus will refresh overnight, and you will be able to see this on the app the next day. If you believe there has been an issue with t...

  • How do I change my details on the policy?

    In-app 1. In the bottom navigation bar, tap  to open you Dashboard screen. 2.  Tap YOU or VEHICLE 3. Tap the  button or field and update as required.  4. Enter your address details. Note: Updatin...