David
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An important announcement about bingle go
bingle go +car insurance policies will no longer be available for purchase from 1 February 2021. Existing policies will expire on 31 March 2021. Q: What happens to my policy if I am an existing cus...
Providing you the right support
If you’re in need of extra resources here’s a list of organisations that can help you access the right support and services. For helpful information, tools and support services Good Shepherd Micro...
Financial Hardship Policy
If you need support with any of our insurance products or services, we’re here to help you. Financial hardship We’re committed to supporting customers facing financial hardship. Our Financial Hards...
Domestic and Family Violence Policy
If you’re in an emergency or unsafe, please call the police on 000. The safety of our customers and their family members affected by family violence comes first. For support, please call 1800 RESPE...
Customers in need of extra help and support
We[i] understand that sometimes our customers[ii] need extra care and support at different points in their lives. We also know that everyone’s situation and needs will be different. We are commited...
How do I cancel my bingle go policy?
In-app In the bottom navigation bar, tap the button. From here, you can tap on cancel policy. You will then be taken to a confirmation screen to complete the cancellation of your bingle go policy...
How do you use my location data?
bingle go uses Location Services and Motion & Fitness Data collected through your primary smartphone. Location services permission is a condition of cover and required to collect and use data to de...
When does my mobility bonus show?
We all like seeing progress! Generally speaking, your mobility bonus will refresh overnight, and you will be able to see this on the app the next day. If you believe there has been an issue with t...
How do I change my details on the policy?
In-app 1. In the bottom navigation bar, tap to open you Dashboard screen. 2. Tap YOU or VEHICLE 3. Tap the button or field and update as required. 4. Enter your address details. Note: Updatin...
How can I view policy documents?
In-app In the bottom navigation bar, tap to open your Dashboard screen. 1. Tap GO +CAR COVER 2. Tap COVER SUMMARY 3. Your cover summary can be found here. Tap the policy document you wish to v...